Inercia.com offers a better way to get your products without worrying about return and exchange fees.
For only 3€ you can hire the Inercia return insurance when placing your order that will allow you to return or change the products without any extra costs.
Very easy! When you place your order, you'll find this box:
Select the HIRE INSURANCE option, finish the order and done!
All our clients can use this insurance, for the moment, though, it is only available for orders inside the peninsular Spain.
To change a product, you have to follow the instructions to return a product.
In the same process, tell us that you have hired the return insurance, and the return and the deliver won’t have any extra costs for you.
The return insurance will be used only for one change inside your order. In other words, you can change or return different things at the same time, but only one time per order. In case of wanting to change a product more than once for the same order, we will apply reduced fees (consult us).
If the order has already left our warehouse, it won’t be possible to hire the return insurance for that order.